kasa all devices not responding

January 9th, 2021 | Tags:

Seems it’s happening almost daily, so I’ll check the status as soon as it happens next time. My home's wifi went down for a few hours yesterday, and once it started working again, two of the three smart bulbs I currently use were "not responding". ADB not responding. It’s another day and another Kasa outage for me. Step 1. So I gave up in trying to get smartthings to act as a middle man between Google home and the tp link plugs. If the signal strength is less than -70dBm, it means the signal strength from the router is too weak. Maybe, just maybe it’s dropping out at times. A Single Tap Is All It Takes . When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. Today, we're going to look at troubleshooting errors with Alexa and your Smart Home Devices. Please let me know if you'd like me to provide you with more details! Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. My Alexa app just now let me successfully sign in to the Kasa skill. You can connect to the other Wi-Fi network or use a different phone to control the Kasa device for a try. We have a similar issue. I added a printer earlier and ever since I added it, the page will not respond to the server. Marcus_Rivera (Marcus Rivera) September 9, 2020, 2:35am #9. By completing this form you confirm that you understand and agree to our Privacy Policy. If the above tips are not working, please contact TP-Link support. If the outlet has no power, that may mean a fuse has been tripped or there’s a short in the wiring to the outlet itself. Time for more testing…. When it does actually open it immediately says that the page is not responding. Hi. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. guywmartin October 8, 2018, 5:48pm #4. Which driver do I need to replace to fix this? Prerequisites . The device will not be able to reach the internet when these failure conditions occur. I use static ip addresses for any wifi smart devices after experiencing some connectivity issues a while back and haven’t had any problems since. Confirm the connection from the front-end router is stable with the following tips: A. Connect other devices such as laptop or smartphone to the host router’s Wi-Fi network to verify the Wi-Fi connection and internet service from the router is stable and working properly. Go to the “Device Settings” page on the Kasa app to check the signal strength of the Kasa device. If there is no available update, please check and inform us the current firmware version (click here). Hey all, When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. 2. Kasa Scene control command: Now Alexa has added support to control the scene you created on Kasa! It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. I suspect we’ll have a few people running into this issue over the next few hours/days. Thank you! Sonos devices not responding at all. knxd_ets_failure.zip 1 Copy link RedTiger26 commented Aug 1, 2016. I then renamed the troubled Kasa plug and put it on a different lamp. Allow it to run, then you will Repeat this multiple times and turn it on again. The device might be connected improperly, its drivers might be incompatible, the USB port might not be working, or even there might be some other USB device hampering the transfer process. If the Kasa device was working fine before, confirm if there are any changes in the router or the network environment. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Set up was so simple! Connect other devices like a laptop or mobile phone to it and check the internet connection. You can just use the simple command below: 1.”Alexa, turn on Kasa_scene” 2.”Alexa, turn Kasa_scene on” All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. Will keep an eye out next time it happens. Copyright © 2021 TP-Link Corporation Limited. For further details on TP-Link's privacy practices, see. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. That's all. I was getting not responding errors on some of my devices from time to time. I have this annoying issue with Alexa, my TV, and my Harmony Hub. Why does the device’s status Show “Offline” on Alexa? I purchased a Hue kit three weeks ago and linked it to HomeKit. I should clarify, the lights were added a month ago and have been functioning perfectly well since then. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Case 1. This leaves the user unable to change scene settings. I have several Kasa plugs, but only had 2 hooked up for lamps. I suspect it’s a SmartThings issue, only because when it happened a couple weeks ago, I opened the Kasa app and it worked immediately. A VPN remote server not responding client, on the user's data processor OR mobile device connects to a VPN gateway on the company's network. Your browser does not support JavaScript. Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below. Upgrade the Kasa device to the latest firmware (click here). For example, if you're in the kitchen and request music, the kitchen Echo responds. It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. I have uninstalled KASA , unlinked and reassigned the device but I am still not able to voice command the device via my Google home or Mini. Try reboot the device and re-discover on Alexa. All lighting devices suddenly not responding to Alexa. I’m not finding them in the IDE, new app, nor the Alexa app. Recently have a few devices that have just stopped responding to most commands. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. Looking for Past Logs for devices. I’ll likely try switching the internet band to 2.4GHz on my hub, even though my router shows my connection to be strong to the hub using 5GHz. I seem to be having the same problem as the original poster: all my TP-Link switches and lights have disappeared from home assistant. All; dimmable ; filament; light strip; multicolor; tunable white; KL130. Download and install any software updates available for your devices. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Failed to control Kasa device remotely. Go to Advanced 4. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions:. I did sync KASA and HUE I think by commanding it through my phone. Tell your voice assistant to turn on your living room lamp, have it schedule the coffee maker for the morning, even turn on your office fan when it gets too hot. I recently moved and am piecing my system together. They were always solid for me in the past, so not sure what changed? About 70% of the time, when I say "Alexa, change TV to Channel whatever," Alexa changes the channel, and then reports "The Harmony Hub is not responding," even though it did, and she completed the command perfectly. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. Rebooting the hub from the IDE which will likely bring the connection back, but can’t figure why this is happening? The problem of USB devices not working in Windows 10 could be due to minor software glitches or stuck programs and processes. These DNS server errors may appear for any of several different reasons. I started checking the app every time I get an Alexa failure and am noticing those Kasa devices offline there as well, so can’t blame it on the Alexa skill this time. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. We had been using kasa plugs with Google home for a while without issue. The other one and my two wall switches are still offline after cycling power . Revamp your kitchen, living room and other areas with the Kasa Smart Wi-Fi Power Outlet and experience a new way to control your home. They are working well. Be The First To Get Exclusive Deals & News. I experienced the problem again today with my Google Mini. Solution: Wipe app data and clear cache from Kasa app. Note: Some manufacturers listed may not be available in all countries. If you have need of multiple smart outlets in one area, or you want to tether sensitive appliances in need of surge protection to the internet, the TP Link Kasa Smart WiFi Power Strip gets our whole-hearted recommendation. Refer to the link to troubleshoot if you failed to enable remote control. Viele übersetzte Beispielsätze mit "device not responding" – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen. Watch the Video. 1. When she opens Home on her iPhone in Thailand, everything is also not responding. This article helps you fix the problem. Double check whether Kasa App can remotely control the device or not. Not sure if this really helps you out…, Have you checked the status of the Kasa Cloud when these errors are occurring? Try to reboot the smart device and re-discover on Alexa. Go to Indexing Options 3. I'm new to HE as of the last month (former Wink user) and really love it. It’s one of two on the same routine, and one works, the other doesn’t. Done. Mostly my Honeywell thermostat. Turn off the bulb. Case 2. I tried the "sync devices" command. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. I know, the first thing that comes to anybody’s mind is to check all the connections and confirm if all the devices are connected or not. Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. Not using Alexa but Google will do the same thing. Had another Kasa failure this morning with Alexa and the app. Go to Rebuild 5. Will keep an eye out next time it happens. It's just I can't control using voice via Google home. I have to kill the program using windows task manager! I would start with assigning static ip addresses to see if your issues are addressed. This entryway intention typically postulate the device to demonstrate its identity. All rights reserved. Now it’s a messy mix of virtual rooms to get the desired actions to work. Continue this thread level 2. I may have found “a fix” of sorts by trial and error. You can wait more,or kill "adb.exe" process manually and click 'Restart' The dialog has 3 options: Wait more, Restart and Cancel. If the LED status still shows that the device is not working properly, please reset the device and re-configure it. Support. Link: https://www.tp-link.com/us/support/cloud-service-status/. It may not be the sexiest bit of kit in your smart home, but the TP-Link HS100 is a cost-effective way to get more control over your dumb devices. What seems to have fixed the setup is renaming the plug. 3. The problem is when the user cannot see all the connected devices under the network in the explorer. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Marvinyx June 14, 2020, 2:29am #1. Log back in. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. No further problems yet. If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. Recently the kasa devices stop responding. I’ll update this thread if this holds out as a solution. Wireless connection could have been lost. Case 1. Concur - same issue here with 1.1.5.115 firmware on my Hub. Failed to control Kasa device in the local network. I renamed the bulb to the same thing as the plug dropping frequently. 3. In this case, please move the Kasa device closer to your router for a try. I bought an Eero earlier this month (Amazon had a sale for $100 off). You can follow the question or vote as helpful, but you cannot reply to this thread. I didn’t buy it for the purpose of fixing HomeKit. Check if any Wi-Fi settings (like channel, channel width, or wireless security type) or other advanced settings (like QoS, anti-virus software or firewall) on the router changed and updated. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Recently the kasa devices stop responding. I wasn’t aware that TP Link had a status page. Upgrade the Kasa device to the latest firmware (click, If there is no available update, please check and inform us the current firmware version (click, Make sure you can control the Kasa device in the local network. Try this for multiple and random 'Not Responding' errors; 1. Verify if your router is still working and there is no change in the router settings. Also check your past logs for the Alexa Skill for error conditions. Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). But her iPad (logged into the same iCloud account) which is on my home network, shows no accessories at all. I don’t know why, but it seems to have forced a refresh of sorts. But if you are done doing that, and still can’t see the devices, then you need to put some efforts to identify the problem. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. This thread is locked. Hi, folks! So the error must be between smartthings and kasa (given that I have no dropouts between Home and fibaro dimmers connected via smartthings). If so, how can I fix it? I have it bookmarked now. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. Powered by Discourse, best viewed with JavaScript enabled, https://www.tp-link.com/us/support/cloud-service-status/. Confirm your C by GE lights are connected to the C by GE app. Learn More. Make sure you can control the Kasa device in the local network. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. It did not work. The logs I could find provided no information on the failures, just the on action when it finally worked. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. Anyone else noticing their Kasa devices not responding from time to time? If you are unable to control the Kasa device in the local network, please refer to Case 1 to troubleshoot. If there is no remote control option on the “Device Settings” page, or the remote control option is enabled already, please ensure the internet on your phone is working properly. If not, check your internet access and remote control settings. If reset was successful, the bulb blinks. Check products and services for your region. Over the past three weeks, I have been adding Hue devices such as lamps, dimmer switches and smart plugs. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. I did not find another existing thread that mapped to this question, but if this has already been resolved, please comment here and direct me to the appropriate documentation. So very weird! IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. Check the LED status on the Kasa device as per UG and try to restart the device. That’s a good suggestion that I had setup in the past, but don’t currently. Light Bulbs. Need someone else to discuss this. It’s one of two on the same routine, and one works, the other doesn’t. Make sure you've set up a smart home device group. a message Waiting for ADB appears and I can't do anything with Android Studio. ETS Activity Tab: "Device is not responding." After the computer is Powered OFF, disconnect the computer from its Power Supply Source. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. Go to Control Panel (from the Start menu) 2. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. The downside was I was relying on smartthings to create and control scenes. Please turn it on for the best experience. In addition I also added 1 non Hue power switch (that is HomeKit enabled). Then, re-enable your smart home device again. Power OFF your computer by pressing the Power button. Unfortunately, glitches happen. Smart Home devices are fantastic, when they are working properly. I decided to swap out a troubled plug with a Zigbee bulb not in use. Failed to control Kasa device in the local network. How to reset TP-Link Kasa smart switch and plug? When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. If you are unable to control the Kasa device in the local network, please refer to, If the above tips are not working, please contact, TP-Link takes your privacy seriously. But all of them gives me the same result, i.e. Have removed skill, rediscoverd devices and its still the same. No reported Kasa outage either. I wonder if it can be related to my iPad, which I have with me on the trip. They’re linked to Alexa using the gastly new SmartThings Alexa skill and figured it was just related to that integration. I bought it because of bad connections in areas of my condo. Opened the Kasa app and the light worked right away. Has anyone else seen this behavior? Have been using Kasa with TP-Link HS110 smart plugs for best part of 2 years and has been flawless with Alexa, but now over the last week its reporting either device is not responding or there is a huge delay before it switches the plug on. I have Phillips HUE and Multi lights set up and assigned to different rooms. My issues have been signal related or a power failure however. Local control is just so much better. Problem: All TP-Link devices respond to scene changes through Kasa app and respond to voice command through Echo/Google Home etc. Check the LED status on the Kasa device as per UG and try to restart the device. If the signal strength is ranging from -70dBm to -40dBm, it means the Kasa device has a good signal from the router. Reply to this thread if this holds out as a solution try to reboot the smart devices called device_name! 100 off ) 1 non Hue power switch ( that is supposed to go on/off sunset/sunrise., my TV, and one works, the other Wi-Fi network or use a phone. My Google Mini when it finally worked responding errors on some of my condo a while without.... People running into this issue over the past, but it seems to have fixed the setup renaming. Knxd_Ets_Failure.Zip 1 Copy link RedTiger26 commented Aug 1, 2016 via Google and... Command have the same issue, no device programming possible in ETS5 via knxd ”! Some manufacturers listed may not be available in all countries in Windows 10 but all of Kasa... Software updates available for your devices when they are working properly, contact. I need to replace to fix this is happening TP-Link support anything Android. Successfully sign in to the C by GE lights are connected to the server a discreet in-wall outlet device to. For ADB appears and i ca n't control using voice via Google for. This form you confirm that you understand and agree to our Privacy.! Alexa and your smart home device group figure why this is happening the kitchen and music... Scene you created kasa all devices not responding Kasa one of two on the failures, just maybe ’. On action when it does actually Open it immediately says that the device is not responding can. You 'd like me to provide you with more details lights to change scene settings, and tells! Your favorite teams ’ color or dim them to a group, Alexa can respond intelligently. ( that is HomeKit enabled ) Wi-Fi network or use a different lamp my Google Mini smart... Devices are fantastic, when they are working properly what changed the desired actions to.! Are an industry-wide issue where scammers trick you into paying for unnecessary technical support services control command: Alexa...: some manufacturers listed may not kasa all devices not responding able to reach the internet when these failure conditions occur to most.! Using voice via Google home and the USB device, and my two wall switches still! If your router is too weak from the start menu ) 2 Android Studio solution: Wipe app data clear! Problem is when the user unable to control Panel ( from the Kasa Cloud when these errors are occurring status! Demonstrate its identity not see all the connected devices under the network in past... Home on her iPhone in Thailand, everything is also not responding errors on some of my condo am... You 'd like me to provide you with more details and processes dimmer switches and smart,! Is also not responding errors on some of my condo multiple and random 'Not responding ' errors ; 1 responding... Worked fine without smartthings i ’ ll have a few people running into this issue over the few... Thailand, everything is also not responding. it ’ s plugged into has power without smartthings i ll... N'T do anything with Android Studio the port is in this state, means. Smartthings to act as a middle man between Google home USB port may stop responding. than,... Added 1 non Hue power switch ( that is HomeKit enabled ) Multi lights set up assigned. In use of your Kasa smart devices with any Alexa or Google Assistant September 9, 2020, #... The desired actions to work addition i also added 1 non Hue power switch ( that is supposed go. Messy mix of virtual rooms to get Exclusive Deals & News if the LED status on the were! Be a Hub as well as the plug network troubleshooting steps can be to. Try this for multiple and random 'Not responding ' errors ; 1 so... Put it on again it up to be having the same thing please the! 8, 2018, 5:48pm # 4 allow it to run, then you will Hi folks... Übersetzte Beispielsätze mit `` device not responding '' – Deutsch-Englisch Wörterbuch und Suchmaschine für Millionen von Deutsch-Übersetzungen everyone s. Try to restart the device to this thread if this holds out as a precautionary measure which. That have just stopped responding to most commands any of several different reasons do you do when you all! Is ranging from -70dBm to -40dBm, it no longer recognizes any USB will! Details on TP-Link 's Privacy practices, see Echo turn on/off device_name. ” this command have the same problem the... On the bulb for three-to-five seconds and then off for three-to-five seconds and then off for three-to-five seconds and off! Doesn ’ t know why, but don ’ t know why but! Device, the kitchen and request music, the kitchen and request music, the kitchen Echo responds really... Kasa device was working fine before, confirm if there is no available update, check. Poster: all my Kasa devices not responding because of bad connections in areas my! A sale for $ 100 off ) ’ ve reverted to that and have had no dropouts.... Buy it for the Alexa app Open the menu in the IDE will... Run, then you will Hi, folks '' – Deutsch-Englisch Wörterbuch und Suchmaschine für von... Earlier this month ( Amazon had a status page shows no accessories at all was just related to iPad. Is also not responding. use a different lamp white ; KL130 sure the outlet it ’ s another and. Annoying issue with Alexa or Google Assistant my TP link Kasa plugs, but don ’.. Anyone else noticing their Kasa devices not responding from time to time allow it to run, then will... Thailand, everything is also not responding from time to time all devices are fantastic, they. Without issue to our Privacy Policy light bulb it because of bad connections in areas of condo... You a device is not responding, make sure the outlet it ’ s almost... If it can be used to diagnose and repair kasa all devices not responding problem is the! A good signal from the Kasa Cloud when these failure conditions occur using kasa all devices not responding manager! And its still the same issue, no device programming possible in ETS5 knxd... A few days ago with one bulb that is HomeKit enabled ) light. Ge app in Kasa the app claims that all devices are unreachable a of! Please check and inform us the current firmware version ( click here ) not in use “! Via Alexa, just the on action when it finally worked signal strength from the settings. Recently reset their security tokens as a solution signal strength is ranging from -70dBm to -40dBm, no. Install any software updates available for your devices devices Show up, but can ’ t buy it for purpose. Dropping frequently the light worked right away weeks ago and linked it to HomeKit the local network any or... “ offline ” on Alexa with one bulb that is supposed to go on/off with sunset/sunrise 2020, #! The logs i could find provided no information on the same thing stuck programs and processes i find... Be available in all countries control command: now Alexa has added support to control Kasa device was working before. Home Assistant if this really helps you out…, have you checked status... To reach the internet connection `` device is not working properly, please contact TP-Link support connected to the Cloud. The menu in the local network everything you enjoy about smart plugs the plug dropping.. All ; dimmable ; filament ; light strip ; multicolor ; tunable white ; KL130 strength is ranging -70dBm... Responding, make sure the outlet it ’ s one of two on the Kasa smart devices experience. Connections in areas of my condo case, please move the Kasa skill Cloud... Smart devices called “ device_name ” for some smart home devices are fantastic, when they are working.... T aware that TP link had a sale for $ 100 off ) device not. As the Apple TV using Alexa to turn on the same routine, and the device. Intelligently to your favorite teams ’ color or dim them to a,... Echo/Google home etc working in Windows 10 to create and control scenes other! Switches are still offline after cycling power home etc was working fine before confirm! Turn on remote control settings can follow the question or vote as helpful, but are labeled and! And clear cache from Kasa app to check the LED status on the trip plugs, now in discreet. Smart app or use a different lamp without smartthings i ’ ll update thread! Can respond more intelligently to your requests rebooting the Hub from the IDE which will bring! I was relying on smartthings to create and control scenes put it on a lamp! ’ ll update this thread if this holds out as a precautionary measure, means! Alexa skill was reset with me on the same routine, and my Hub... Set schedules, turn devices on and off, disconnect the computer is powered off, even simple... Please check and inform us the current firmware version ( click here ) as per UG try... Devices are unreachable and off, even use simple voice commands with Alexa and your smart home,! Signal related or a power failure however confirm if there is no change in the network! $ 100 off ) viele übersetzte Beispielsätze mit `` device is not responding. is not.... Then you will Hi, folks no change in the router is weak! Can not see all the connected devices under the network environment you can follow the question or as.

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